Troubleshooting Guide: Installation Stuck

If your installation process is stuck (e.g., running for more than an hour without progress), follow these steps to resolve the issue:

Step 1: End the Stuck Installation

1. Open Task Manager by pressing Ctrl + Shift + Esc or right-clicking the taskbar and selecting Task Manager.
2. Locate the installer process (e.g., Office Setup or Windows Installer).
3. Right-click the process and select End Task to close it.
4. Restart your device.
5. Delete the old installer file and re-download the installer before trying again.

Step 2: Run System Repair Commands

1. Search for Command Prompt in the Windows search bar.
2. Right-click Command Prompt and select Run as Administrator.
3. Type the following command and press Enter:
   
   DISM.exe /Online /Cleanup-image /Restorehealth
   
   
4. Once the operation is complete, type the next command and press Enter:
   
   sfc /scannow
   
   
5. Wait for the scan to finish.
6. Check for Windows updates, install any available updates, then restart your device and try installing the software again.

Step 3: Disable Third-Party Antivirus

1. If you have a third-party antivirus program installed, temporarily disable it.
2. Restart your device and attempt the installation again.

Following these steps should resolve most installation issues. If the issue persists, please contact us at support@licensetom.com, and we will assist you further.